Frequently Asked Questions

Do you have a car park?

We offer free car parking to guests at the rear of the hotel.
The post code for the Feathers is YO62 5BH. To access the car park, drive past with the hotel on your right, turn right at the mini roundabout and the immediately right again between the two buildings.


Are you dog friendly?

Your four-legged friends are very welcome to visit the Feathers, however we do have a few house rules.
Firstly, dogs are welcome in all areas excluding the hotel’s main restaurant. You are welcome to dine with your well behaved dog in the Pickwick Bar, the Gun room or outside in our courtyard.

In regards to staying with us, we do have a set few rooms in which we allow dogs to stay in, please phone us direct to book a dog friendly room on 01439 770275.

There is a small charge of £10 per dog, per stay.


Accessibility

Due to the age of the building we are unable to fit a lift into the hotel. We only have two ground floor rooms at the hotel which are both situated in the Annex building behind the hotel. Please do get in touch if you need to request a ground floor room/lower floor in the main hotel.

Our restaurant and bar facilities are all on the ground floor.


What time is check in and check out?

Check in time is from 3pm on the day of your arrival. We cannot guarantee an early check in, however, if your room is ready before 3pm you are welcome to check in early at no charge.

Check out is by 11am on the day of departure.


What time is breakfast served for residents?

Monday – Friday              07:30am – 09:00am
Saturday & Sunday         08:00am – 10:00am

 

Location

The Feathers sits in the Market Place at the heart of Helmsley, settled in amongst charming shops and tearooms and just a stone’s throw away from Helmsley Castle. Surrounded by the North York Moors National Park, Helmsley is situated at the start of the Cleveland Way and a
5-minute drive from Duncombe Park, one of Yorkshire’s finest historic estates.

 

If you have any questions you feel should be on this page, please send it across to marketing@innmail.co.uk

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