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Winners at The Coaching Inn Group Awards 2018

Check out the gallery of images from the Coaching Inn Group Awards 2018, where awards such as General Manager of the Year, Hotel of the Year and Head Chef of the Year were awarded, as well as accolades for Trainee of the Year, Housekeeper of the Year and many more.

The glitzy award ceremony was held at The Three Swans Hotel in Market Harborough and attended by over 120 team members from the group. 

You can view the full gallery of winners here.

Enjoy a Spring Stay

Enjoy a Spring Stay

Dust off the winter cobwebs and enjoy a Spring Break with a night away at one of our beautiful Coaching Inns with bed and breakfast included. Your one-night break includes:

• Overnight accommodation in one of our comfortable Classic / Club Rooms
• A full English/Welsh Breakfast the following morning
• Wonderful service from our dedicated team

Terms & Conditions Apply. See offers page for full details.

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Always £5 cheaper

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About Us


Hotel & Travel Information

Hotel & Travel Information

The Feathers Hotel
Market Square,
North Yorkshire,
YO62 5BH
Telephone : 01439 770275

The Feathers hotel is a traditional inn on the bustling market square in Helmsley. It has 25 ensuite bedrooms (including 2 ground floor bedrooms as we do not unfortunately have a lift), three bars and a versatile function room which can seat up to 110 guests or 200 when standing.

Helmsley has charming shops and tearooms and is surrounded by the North Yorkshire Moors National Park. It is situated at the start of the Cleveland Way walk. The area is full of romantic ruins, stately homes, magical gardens and is ideal for walking, cycling, golf, riding and a range of country sports. For families and holiday makers we are within half an hour of the delightful seaside resorts along the North East coast.
For the car park, using satellite navigation, please enter the postcode YO62 5BR, this is located at the rear of the hotel and is accessed by turning down the alley next to Boulton & Cooper Stephensons on Bondgate.

Bedrooms - 25
Dogs Friendly Rooms (Subject to availability)
Disabled facilities available
Free Wi-Fi
Families Welcome
Coffee Shop in house



Click Here - To Download our history book

A quick summary to whet your appetite

The Feathers Hotel in Market Place, Helmsley, North Yorkshire, opened for business early in 1959 having previously been two private houses, both owned by the local Duncombe Park Estate, and each with very different but equally fascinating histories. The Duncombe family’s connection with the town dates from 1694 when Sir Charles Duncombe, a very wealthy London banker, acquired the manor and castle of Helmsley from the bankrupt estate of the late 2nd Duke of Buckingham.

From 1782 until 1958 the main building of The Feathers Hotel and its predecessors housed a succession of medical doctors and their families. Many of them were men of especially high standing in the district; the most notable being the multi-skilled Dr Francis Porter, who worked until his death at the age of 93 in 1933, when obituary notices recorded that he was the country’s oldest coroner and magistrate. The adjoining cottage, which forms the public bar of the hotel, was from at least 1780 until 1948 continuously the home of the Thorpe family, including three generations of market-toll collectors.

By the end of 1958 both properties had become vacant and were sold by the Duncombe Park Estate to Jack and Peggy Feather, who converted the doctor’s house into a family hotel. It naturally became known as The Feathers. In 1963 the dilapidated Thorpe’s Cottage was developed into a snack bar. Local oak furniture-maker, Bob Cartwright was commissioned to provide all the wood fittings, and later provided many more items of furniture as the business expanded over several years. Bob’s grandfather was the famous Robert ‘Mouseman’ Thompson, so the family firm’s distinctive carved-mouse trademark can now be seen throughout the bar, on the counter, and on pillars, window sills, tables, chairs, and stools.

The hotel was acquired by The Coaching Inn Group in 2015, and continues to meet the needs of today’s market while respecting and retaining many features of its fascinating heritage.

Awards & Reviews

Awards & Reviews


2017 - Winner of Best Employer at the Publican Awards
2017 - Winner of Best Accommodation offering at the Publican Awards

- Highly commended' at The Publican Awards for Pub Company of the Year
2016 - Ranked #9 in Grant Thornton Top 200 Fastest Growing Companies in the East Midlands
2016 - Eat Out Awards - Pub Company of the Year
- Top Rated Helmsley - Late Rooms

2015 - TripAdvisor Certificate of Excellence
2015 - Visit England 4 Star Inn
2015 - Pub Company of the Year 2015 - Eat Out Awards
2015 - 1000 Companies to inspire Britain

2014 - TripAdvisor Certificate of Excellence
2014 - Visit England 4 Star Inn

2013 - TripAdvisor Certificate of Excellence
2013 - Visit England 4 Star Inn

2012 - TripAdvisor Certificate of Excellence
2012 - Visit England 4 Star Inn


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